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Quality; education; expectation; perception; satisfaction; service.Expectativas y percepciones sobre calidad del servicio educativo
(Universidad Nacional Abierta y a Distancia, UNAD, 2012-12-15)
This research seeks to analyze the expectations and perceptions of learners on the quality of service offered by UNAD in Cartagena. It is assumed that quality refers to the properties and characteristics of possessions or services meet the needs of the consumer, is relative because each person has a different perception of it. If the possessions or service fulfills the expectations of consumers ensures loyalty to the ...
Percepción del empresario PYME sobre el programa de Administración de Empresas de la UNAD, CEAD Palmira, respecto a su relación con el EstadoPercepción del empresario PYME sobre el programa de Administración de Empresas de la UNAD, CEAD Palmira, respecto a su relación con el Estado
(Universidad Nacional Abierta y a Distancia, UNAD, 2012-12-15)
The research studies the perception of the employer for Small and Medium Enterprise - SME - registered in the Business Administration program of UNAD, CEAD Palmira, 2012, in relation to the state. It explains the perceptions of entrepreneurs in their relationship with the state and so are quantified relative percentage and cumulative. 1. perceptions of a tax group, group 2. perceptions of job order and group 3. perceptions ...
Quality; education; expectation; perception; satisfaction; service.Expectativas y percepciones sobre calidad del servicio educativo
(Sello Editorial UNAD, 2012-12-15)
This research seeks to analyze the expectations and perceptions of learners on the quality of service offered by UNAD in Cartagena. It is assumed that quality refers to the properties and characteristics of possessions or services meet the needs of the consumer, is relative because each person has a different perception of it. If the possessions or service fulfills the expectations of consumers ensures loyalty to the ...
Percepción del empresario PYME sobre el programa de Administración de Empresas de la UNAD, CEAD Palmira, respecto a su relación con el EstadoPercepción del empresario PYME sobre el programa de Administración de Empresas de la UNAD, CEAD Palmira, respecto a su relación con el Estado
(Sello Editorial UNAD, 2012-12-15)
The research studies the perception of the employer for Small and Medium Enterprise - SME - registered in the Business Administration program of UNAD, CEAD Palmira, 2012, in relation to the state. It explains the perceptions of entrepreneurs in their relationship with the state and so are quantified relative percentage and cumulative. 1. perceptions of a tax group, group 2. perceptions of job order and group 3. perceptions ...