• español
    • English
    • français
    • português
A+A-
  • English 
    • español
    • English
    • français
    • português
    • Usage guides
      • Guidelines for the advisor work direcor
      • Guidelines for the student who loads degree work
      • APA 7 Edition Standards
      • Tips APA 7 Edition Standards
    • Users
    View Item 
    •   National Open and Distance University UNAD
    • Producción Científica
    • Sello Editorial UNAD
    • Revista Publicaciones e Investigación
    • View Item
    •   National Open and Distance University UNAD
    • Producción Científica
    • Sello Editorial UNAD
    • Revista Publicaciones e Investigación
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Quality in customer service

    Calidad en atención al cliente

    Thumbnail
    QRCode
    Share
    Author
    Sanchez Trinidad, Rosa del Carmen
    Soto Pérez, Rodolfo
    Márquez Amaro, Raymundo
    Castillo Méndez, Rocío del Carmen
    Sánchez Cruz, Samantha
    Aguirre Andrade, Antonio
    Sanchez Trinidad, Adriana del Carmen
    de los Santos Colorado, Levit Emmanuel
    de Dios Domínguez, Wilber
    Sanchez Trinidad, Rosa del Carmen
    Soto Pérez, Rodolfo
    Márquez Amaro, Raymundo
    Castillo Méndez, Rocío del Carmen
    Sánchez Cruz, Samantha
    Aguirre Andrade, Antonio
    Sanchez Trinidad, Adriana del Carmen
    de los Santos Colorado, Levit Emmanuel
    de Dios Domínguez, Wilber
    Publisher
    Sello editorial UNAD

    Citación

           
    TY - GEN T1 - Quality in customer service T1 - Calidad en atención al cliente AU - Sanchez Trinidad, Rosa del Carmen AU - Soto Pérez, Rodolfo AU - Márquez Amaro, Raymundo AU - Castillo Méndez, Rocío del Carmen AU - Sánchez Cruz, Samantha AU - Aguirre Andrade, Antonio AU - Sanchez Trinidad, Adriana del Carmen AU - de los Santos Colorado, Levit Emmanuel AU - de Dios Domínguez, Wilber AU - Sanchez Trinidad, Rosa del Carmen AU - Soto Pérez, Rodolfo AU - Márquez Amaro, Raymundo AU - Castillo Méndez, Rocío del Carmen AU - Sánchez Cruz, Samantha AU - Aguirre Andrade, Antonio AU - Sanchez Trinidad, Adriana del Carmen AU - de los Santos Colorado, Levit Emmanuel AU - de Dios Domínguez, Wilber PB - Sello editorial UNAD AB - ER - @misc{10596_61089, author = {Sanchez Trinidad Rosa del Carmen and Soto Pérez Rodolfo and Márquez Amaro Raymundo and Castillo Méndez Rocío del Carmen and Sánchez Cruz Samantha and Aguirre Andrade Antonio and Sanchez Trinidad Adriana del Carmen and de los Santos Colorado Levit Emmanuel and de Dios Domínguez Wilber and Sanchez Trinidad Rosa del Carmen and Soto Pérez Rodolfo and Márquez Amaro Raymundo and Castillo Méndez Rocío del Carmen and Sánchez Cruz Samantha and Aguirre Andrade Antonio and Sanchez Trinidad Adriana del Carmen and de los Santos Colorado Levit Emmanuel and de Dios Domínguez Wilber}, title = {Quality in customer serviceCalidad en atención al cliente}, year = {}, abstract = {}, url = {} }RT Generic T1 Quality in customer service T1 Calidad en atención al cliente A1 Sanchez Trinidad, Rosa del Carmen A1 Soto Pérez, Rodolfo A1 Márquez Amaro, Raymundo A1 Castillo Méndez, Rocío del Carmen A1 Sánchez Cruz, Samantha A1 Aguirre Andrade, Antonio A1 Sanchez Trinidad, Adriana del Carmen A1 de los Santos Colorado, Levit Emmanuel A1 de Dios Domínguez, Wilber A1 Sanchez Trinidad, Rosa del Carmen A1 Soto Pérez, Rodolfo A1 Márquez Amaro, Raymundo A1 Castillo Méndez, Rocío del Carmen A1 Sánchez Cruz, Samantha A1 Aguirre Andrade, Antonio A1 Sanchez Trinidad, Adriana del Carmen A1 de los Santos Colorado, Levit Emmanuel A1 de Dios Domínguez, Wilber PB Sello editorial UNAD AB OL Spanish (121)
    Bibliographic managers
    Refworks
    Zotero / EndNote / Mendeley
    BibTeX
    CiteULike
    Metadata
    Show full item record
    College
    https://hemeroteca.unad.edu.co/index.php/publicaciones-e-investigacion/article/view/6209/5885
    Format
    application/pdf
    Type of digital resource
    info:eu-repo/semantics/article
    info:eu-repo/semantics/publishedVersion
    URL source
    https://hemeroteca.unad.edu.co/index.php/publicaciones-e-investigacion/article/view/6209
    http://dx.doi.org/10.22490/25394088.6209
    Collections
    • Revista Publicaciones e Investigación [799]

    Related items

    Showing items related by title, author, creator and subject.

    • Thumbnail

      Use of technological tools for the development of interactivity as a key competence in university students 

      Castillo Méndez, Rocío del Carmen; Aguirre Andrade, Antonio; Sanchez Trinidad, Rosa del Carmen; de Dios Domínguez, Wilber; Márquez Amaro, Raymundo; Sánchez Cruz, Samantha; Sánchez Trinidad, Adriana del Carmen; Castillo Méndez, Rocío del Carmen; Aguirre Andrade, Antonio; Sanchez Trinidad, Rosa del Carmen; et al. (Sello editorial UNAD, 2022-08-20)
      The research analyzes the incidence of the use of technological tools in the development of the key competence called: "use technology interactively" in university students. The study is methodologically based on an exploratory and descriptive type of research, from a quantitative approach, with a non-experimental design. Two questionnaires were applied: one at the beginning of the investigation and another at the end ...
    • Thumbnail

      Impact of Covid-19 on the students of the Popular University of Chontalpa (IM-COVID-UPCH) 

      Aguirre Andrade, Antonio; Sanchez Trinidad, Rosa del Carmen; Sánchez Cruz, Samantha; Castillo Méndez, Rocío del Carmen; de Dios Domínguez, Wilber; Márquez Amaro, Raymundo; Sanchez Trinidad, Adriana del Carmen; Aguirre Andrade, Antonio; Sanchez Trinidad, Rosa del Carmen; Sánchez Cruz, Samantha; et al. (Sello editorial UNAD, 2022-08-20)
      The research presented in this article was developed in an institution of higher education located in the state of Tabasco with the purpose of learning how the pandemic caused by SARS-CoV2 (COVID-19) affected its students, given the urgent need to close educational spaces and activate a distance learning scheme, The concern also arose to have information on the socio-demographic characteristics of the students of the ...
    • Thumbnail

      Human Talent Management in the Petrochemical Industry 

      Sanchez Trinidad, Rosa del Carmen; Ulloa Pimienta, Ana Ruth; Ramírez Meneses, Aurora; Sánchez Trinidad, Adriana del Carmen; Sanchez Trinidad, Rosa del Carmen; Ulloa Pimienta, Ana Ruth; Ramírez Meneses, Aurora; Sánchez Trinidad, Adriana del Carmen (Sello Editorial UNAD, 2023-02-14)
      The management of human talent in organizations has come to be recognized as an inherent part of the administration, its main purpose is the maintenance and improvement of personal relationships between managers and collaborators of the company in all areas. The objective of this investigation is to highlight how the process of human talent management is an essential factor in job satisfaction in the Industry, the study ...
    Usage guidesNormativityGuidelines for the advisor work direcorGuidelines for the student who loads degree workAPA 7 Edition StandardsTips APA 7 Edition Standards

    Browse

    All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister
    GTM statisticsGTM statistics
    Indexed by:
    logo_Open Archives Initiative
    logo_Biblioteca Digital Ecuatoriana
    logo_OpenDOAR
    logo_Open ROAR
    logo_Google Scholar
    logo_Lyrasis
    logo_WorldCat
    logo_FAO
    logo_AGRIS
    logo_Alianza de Servicios de Información Agropecuaria
    logo_Siembra
    logo_Fedesarrollo
    logo_Colombia Digital
    logo_Hemeroteca UNAD
    logo_RED DE REPOSITORIOS LATINOAMERICANOS
    logo_OAIster
    logo_La Referencia
    logo_Open AIRE
    logo_Core
    logo_Base
    logo_CLACSO
    logo_OpenAlex
    logos isopreadGreat Work to PlaceIcontec - Great Work to Place

    Línea anticorrupción: 3232641617 ext. 1544

    En Bogotá D.C. (Colombia) Teléfono: 323 264 1617 - Línea gratuita nacional: 323 264 1617

    Institución de Educación Superior sujeta a inspección y vigilancia por el Ministerio de Educación Nacional

    Universidad Nacional Abierta y a Distancia UNAD de Colombia - © Copyright UNAD 2024

    Síguenos en: